Shipping policy

Where we ship

We currently ship within the United States only. We're not able to ship internationally at this time, but we hope to expand in the future.

Shipping cost

Standard shipping is free on all US orders.

Processing and delivery times

Orders are processed within 1–3 business days. Once shipped, most orders arrive within 5–10 business days. Delivery may take longer during holidays or busy seasons. Some orders may arrive in more than one package, since items can ship from different warehouses.

Tracking your order

When your order ships, you'll receive an email with your tracking number.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect address provided by the customer.

Lost or damaged packages

If your order arrives damaged or hasn't arrived within 15 business days, please contact us and we'll make it right.

Questions?

Email us at shopkindredpet@gmail.com